About

:: Experience serving government agencies, commercial industry, non-profit sector, and education with a progressive career in the areas of Graphic and Interactive Design, Design Education, Human-Centered Customer Experience and Management. Established record of working on transformational projects and initiatives using qualitative, empathy-based design research methods to deliver exceptional service design solutions, across multiple mediums.

:: Senior Graphic Designer: Creative digital and print product lead routinely involved in requirements gathering, analysis, problem solving, coordinating and executing design requests. Expert at developing and producing high-impact content to address information delivery, health, empowerment, education, and wellbeing topics which adhere to brand standards, prescribed policies, and directives established. Experience with wholistic template building, production standards, quality control, inventory management, and maximizing program and product impact through choice of appropriate channels.

:: Certified Project Management Professional (PMP 3426519). Experience in project management with demonstrated proficiency in leading small/medium geographically distributed teams to deliver business value. Experience providing technical guidance to leadership and managers with complex programs, digital and design projects using Waterfall and Agile methodologies from initial problem framing, research, lifecycle planning, ideation, prototyping, implementation, deployment, testing, evaluation, and transition/maintenance.

:: Excellent communication skills demonstrated through 15 years in the industry.

:: Master of Fine Arts in Computer Graphics Design from Rochester Institute of Technology,
Rochester, NY